How we can help
We will take on the management of your printer estate from your existing supplier, regardless of the manufacturer. We will then help you get the most of the your existing estate, including copier, printer, MFP and MFD (Multi-functional Printer/Devices) and drive costs down to your agreed budget. How we do it is simple, we help you…
Locate and identify underutilised and over utilised devices
Find the ideal number of devices that will meet your agreed budget
Replace old devices with the latest range of printers and MFPs
Service them regularly and keep track of your spending
Your Challenges
Taking on your existing print estate lets us understand your print infrastructure and the challenges you may be facing first. Do you:
- Want to have more visibility of how much printing is done?
- Want to consolidate your existing print infrastructure, but not sure where to start?
- Suffer from lack of management information from your existing service provider?
- Want to reduce administration burden?
- Have mixed assets which means different hardware and component issues?
- Struggle with your current supplier and are generally not happy with the service?
- Want to have one point of contact and increase on resolution SLA?
- Currently have standard printer assets that is costing too much money and needs upgrading?
Got a particular challenge that you want to talk about?
Our Approach
Validate Assets in Scope
Solution Design
Carry out Technicians Surveys
Onboard Assets onto Contract
We asses your physical location, make, model and specifications of your current print assets.
This allows us to firstly establish ownership of the equipment and provide customers with a number of options, including:
- Contract novation – This avoids the requirement to settle off the remaining lease costs and provides a much “cleaner” admonition of invoices.
- Leased equipment – machines can remain on their existing contract until such time as it is appropriate to remove the device.
- Legacy buy back – where appropriate we can offer capital buy back to enable SCC to take ownership of the assets. This provides you with upfront savings and removes both the cost and resource required to rationalise and dispose of surplus devices.
SCC will assess whether existing assets are serviceable under the required SLA and KPI’s.
This is physically inspecting the devices to confirm whether any initial investment will need to be made in order to bring the devices up to a serviceable standard.
We update asset and serial information in SCC’s Service Management Systems and tooling.
The Benefits
- Offers immediate savings to reduce costs while improving service levels.
- No upfront investment.
- Independent, vendor neutral service and support – we are not affiliated to any specific manufacturer so can support a multi-vendor fleet.
- We retain control of whole service experience – alignment to business critical and operational requirements.
- Leading SLAs across national fleet.
Who we’ve done it for
Partners
As a truly independent business, we are not affiliated with a specific hardware or software manufacturer. This unique position ensures we can service and manage a vast array of manufacturer products and integrate them into solutions that achieve the required SLAs and KPIs.
Partners
As a truly independent business, we are not affiliated with a specific hardware or software manufacturer. This unique position ensures we can service and manage a vast array of manufacturer products and integrate them into solutions that achieve the required SLAs and KPIs.
Want to learn more?
Get in touch